Platinum Fixed Energy July 2013

Our Platinum Fixed Energy July 2013 Offer* is a bundled package designed to bring you complete peace of mind.

The package includes:

  • Fixed price energy until July 2013
  • Boiler servicing and repair cover
  • Radiator cover
More about Platinum Fixed Energy
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Platinum Fixed Energy July 2013

Fix your prices with our energy bundle and get boiler & radiator cover too!

Enjoy all the benefits of our bundle and get a fantastic 25% off cavity wall insulation3.

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HomeComfort Premium Care

Look after your boiler and radiators with our premium care boiler cover.

Protect your boiler and radiators for only £16.90 a month

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HomeComfort Standard Care

Take the worry out of boiler breakdown with an annual service, safety check, unlimited call outs and more.

All of this for only £12.90 a month

Choosing a package

We have designed a range of packages to suit the needs of every home. Use our product selector below to find out more and choose a package that's right for you.

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Boiler facts

How hard does your boiler work?

Our handy boiler facts outline the typical costs that you could pay to keep your boiler in top condition and provide some tips of what you can do to reduce the amount of energy used by your boiler.

See our boiler facts

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Contact numbers

Please contact us using one of the numbers below depending on the nature of your enquiry:

Emergency number (e.g., to report a boiler breakdown):

0800 111 4686

General enquiries:

0844 335 3935

View the terms and conditions

*(1) The Offer Product is only available to No Standing Charge customers who take both gas and electricity from ScottishPower paying monthly by Direct Debit and where their electricity meter is either a single or two-rate meter (excludes heating tariffs). A gas only or an electricity only product is not available. Under the Platinum Fixed Energy July 2013 Offer, your gas and electricity unit prices are fixed until 30th June 2013. Your Direct Debit amounts may vary depending on your gas and electricity usage. Your prices include a charge equivalent to £14.08 (incl.VAT) a month for HomeComfort Premium Care†. Any costs in relation to any breakdowns of your central heating system within the 30 days following the start date of the provision of your HomeComfort product are not included. If you cancel your Platinum Fixed Energy October 2013 Offer by switching to another gas and/or electricity supplier before 30th June 2013, we will apply a cancellation charge. The current cancellation charges are £30.64 for electricity and £20.42 for gas, each inclusive of VAT at the current rate of 20%. These charges will be amended if there is a change in the VAT rate at any time or times before 30th June 2013, by an amount equivalent to the applicable change in the VAT rate. These charges will not be applied if the agreement is cancelled due to a home move. If you cancel your supply contract for the Offer Product or switch to another of our tariff(s) before 30th June 2013, you will no longer be entitled to HomeComfort Premium Boiler Care or any other of the benefits offered under the Offer Product. We will write to you to confirm the next steps and tell you when your new Platinum Fixed Energy July 2013 Offer prices will take effect. Please note for new customers it will then take approximately 3 weeks to complete the transfer of your gas and electricity supply from the date that we get confirmation from your existing supplier(s) that you can switch. When this transfer is complete we will write to you to confirm your energy supply start date(s). At the end of this offer, unless you have chosen another option, you will move onto our standard prices. We will however, write to you to let you know what your options are. These options may include choosing to move to an alternative product we are offering at that time, or you may wish to cancel your contract with us and change supplier after the end of the offer without being required to pay any cancellation charges.

(2) HomeComfort Premium boiler care is subject to boiler suitability and terms and conditions apply. This HomeComfort product covers the elements of your central heating system as detailed in your pricing leaflet. Any costs in relation to any breakdowns of your central heating system within the 30 days following the supply start date of your Platinum Fixed Energy July 2013 Offer are not included. If you cancel your supply contract for the Offer Product or switch to another of our tariffs before 30th June 2013, you will no longer be entitled to the HomeComfort Premium boiler care or any other of the benefits offered under the Offer Product.

(3) Discount of 25% is based on our charges for installing cavity wall insulation up to a maximum level of charges of £149, i.e. the maximum amount of discount payable by us would be 25% of £149. All insulation installation work is subject to preliminary survey results that are acceptable to us.

(4) The Online Energy Service discount is only available to customers with up to three meters & three registers (ScottishPower and Manweb supply areas), or with either a single or two-rate meter (all other supply areas). Annual discounts are £5.00 (excl. VAT), £5.25 (incl. VAT), for gas and £10.00 (excl. VAT), £10.50 (incl. VAT), for electricity. The annual discount is shown on your bill as a daily amount of 1.369p (excl. VAT), 1.437p (incl. VAT), for gas and 2.740p (excl. VAT), 2.877p (incl. VAT), for electricity.

(5) The Gas & Electricity Offer annual discount is available to Dual Fuel customers. Dual Fuel customers paying monthly by Direct Debit shall receive an annual discount of £16.00 (excl. VAT), £16.80 (incl. VAT).

† Your prices include a charge equivalent to £14.08 (incl. VAT) per month for HomeComfort Premium Care. The HomeComfort Premium Care charge is split equally between your electricity and gas prices and is calculated as follows: For the first 225 kWh of electricity used each quarter you will pay a charge of 8.941p (excl. VAT), 9.388p (incl. VAT). For the first 670 kWh of gas used each quarter you will pay a charge of 3.002p (excl.VAT), 3.152p (incl. VAT). These charges are included in the gas and electricity prices shown in the Offer product tariff leaflet.

Click here to view full Terms and Conditions.